Monday, April 28, 2014

Job osition and agreement

cashier:
For position: Cashier

Please read the following...


ALL TEAM MEMBER POSITIONS HAVE THE FOLLOWING IN COMMON:

REQUIRED PERSONAL QUALITIES ARE:
o Reliable and Honest: Being truthful and honest with others; Being on time and ready for work in the appropriate uniform, or notifying the manager ahead of time; Consistently following company policies and procedures.
o Productive: Being hard working regardless of the task and finishing whatever has been started; Works at a fast pace to ensure that guest demands are met; Effectively juggles multiple tasks.
o Friendly and Enthusiastic: Being interested and upbeat while working; communicating with guests and co-workers in a friendly, outgoing fashion.
o Service minded: Being willing to work or perform services for others in a friendly, accommodating, and attentive manner; Explains the concept in ways which appeal to new guests.
o Teamwork: Being willing to pitch in with enthusiasm to help team members better serve guests; Treats all team members with courtesy and respect.

HOSPITALITY RESPONSIBILITIES INCLUDE THE FOLLOWING IN ADDITION TO THE ABOVE MENTIONED PERSONAL QUALITIES:
o Maintain cleanliness and organization of assigned work area and equipment
o Employing “clean as you go” method to avoid accidents and maintain standards
o Demonstrate all safety, production, and sanitation standards at all times

Four activities are also required:
o Use clear verbal communication
o Visually recognize product quality
o Stand and walk on hard-surface floor for entire shift, up to 8 hours, not including breaks
o Bend, reach, and stoop to clean area, prepare orders, and retrieve product

CULINARY RESPONSIBILITIES INCLUDE THE FOLLOWING IN ADDITION TO THE ABOVE MENTIONED PERSONAL QUALITIES:
o Maintain food quality
o Properly operate and maintain all equipment in assigned work area
o Demonstrate food safety

Four physical activities are also required:
o Stand and walk on hard-surface floors for entire shift, up to 8 hours, not including breaks.
o Firmly grasp utensils (including knives) and tools (including mops, brooms, etc.)
o Tolerate temperature extremes (hot and cold) in working in walk-in and around ovens and sinks.
o Repetitively lift up to 25-lb. boxes to maintain walk-in cleanliness, to rotate stock, and to store product.

General Responsibilities & Physical Requirements

All Positions
o Warmly greet guests as they come through door.
o Distribute paper menus to guests upon greeting.
o Offer samples to guests waiting in line.
o Explain service flow.
o Assist guests in selecting purchases.
o Clean and wipe tables and trays.
o Keep beverage machines full of ice, and refill lemonade machine.
o Sweep dining room as needed.
o Maintain dining room cleanliness, including trashcans.
o Organize and maintain cleaning supplies and chemicals.
o Restock napkins, drink lids, straws, etc. in dining area.
o Complete opening and closing procedures, such as, cleaning windows, trays, table legs, and front of hot and cold cases.
o Reach overhead and lift buckets of ice and lemonade that weigh approximately 15 pounds to fill beverage machines.

Front of House General Responsibilities & Physical Requirements

Server
o Greet guests and assist them by explaining menu and assisting in purchase selection: up sell items.
o Serve products with proper portion control and packaging.
o Maintain clean, well stocked hot and cold food cases and service area at all times.
o Help coordinate phone-in orders.
o Complete assigned opening and closing procedures, such as, stocking and cleaning the cases and service areas and by day dotting items to be returned to walk-in.
o Tolerate heat and steam from hot cases.
o Firmly grasp utensils.

Cashier
o Greet guests as they come through door.
o Maintain clean, well-stocked, phone-in area and cashier station.
o Suggest additional items that would complement a guest’s order.
o Help coordinate phone-in orders.
o Quickly and accurately ring orders.
o Practice proper cash-handling procedures.
o Properly bag orders, providing utensils or condiments as appropriate.
o Complete opening and closing procedures, such as, cleaning and restocking utensil and condiment areas.
o Operate touch-screen cash register.

Drive-Through
o Receive and ring orders as they drive to menu, explain product if necessary, repeat order, and give total to guest.
o Up sell items and suggest items that may complement meals.
o Assemble order using proper portion control and packaging, bag order, and include condiments and utensils, and present order to guest at window.
o Practice proper cash-handling procedures.
o Maintain clean, well-stocked work area.
o Complete opening and closing procedures, such as, cleaning and stocking station.
o Listen to and understand guest.
o Operate touch-screen cash register, and make change.
o Tolerate heat from hot case and cold from window (depending on season).

Middle of House General Responsibilities & Physical Requirements

Carver
o Perform proper cooking, holding, and reheating procedures according to Cooking Schedule.
o Ensure that chicken is cooked to proper temperature.
o Unload spits from rotisserie in proper order.
o Properly cut and package all chicken, turkey, sirloin, and meat loaf orders.
o Restock station supplies as needed.
o Clean ovens.
o Complete opening and closing procedures, such as, detailing ovens, sharpening knives, stocking station, etc.
o Use Cooking Schedule.
o Use thermometers.
o Lift 25 pounds to shoulder level to load spits into oven and to remove them.
o Firmly grasp knives to repetitively cut chicken, turkey, ham, sirloin, and meat loaf.

Sandwich Maker
o Prepare sandwiches and salads according to recipe.
o Completely stock sandwich station with condiments, bread, cheeses, leaf lettuce, and tomatoes.
o Clean and cut vegetables for station, and have backup dressings on hand.
o Use sandwich form, and make sandwiches fresh to order.
o Restock station supplies as needed, including reach-in.
o Complete opening and closing procedures, such as, setting up and tearing down station and sharpening knives.
o Use recipes and sandwich/salad forms.
o Firmly grasp knives to repetitively cut sandwiches.

Back of House General Responsibilities & Physical Requirements

Backup
o Reheat hot side items to proper temperature.
o Use recipes and prepare cold salads for cold case.
o Cook, package, and maintain designated stock levels of potpies.
o Portion and cook cornbread to maintain designated stock levels.
o Maintain proper product levels.
o Restock hot cases as product is used.
o Maintain product standards.
o Complete opening and closing procedures.
o Ensure that sirloin, turkey, and meat loaf are cooked to proper temperature.
o Use clear verbal communication.
o Visually recognize product quality.
o Use recipes.
o Use and calculate weighing and measuring devices.
o Repeatedly lift up to 5-pound pans of product in and out of ovens and Alto Shaam.
o Lift 25 pounds to waist level.

Prep/Handler
o Prepare all recipes according to Recipe Manual.
o Weigh, pan, and date label all products.
o Maintain product standards.
o Assist in receiving, verifying, and rotating product deliveries.
o Perform administrative duties (complete prep sheet, monitor and record waste onto Daily Waste Chart).
o Compete opening and closing duties.
o Keep food costs down as pertaining to this position.
o Correctly handle proteins for later preparation.
o Use recipes and production tools.
o Use and calculate weighing and measuring devices.
o Visually recognize product quality.
o Lift up to 55 pounds to waist level.

Utility
o Wash, rinse, and sanitize all dishes to sanitation standard.
o Air-dry pots, pans, and utensils and return to proper storage location.
o Frequently check sanitizing PPM throughout shift, and change when out-of-standard.
o Move boxes and equipment to sweep/mop facility, including walk-in refrigerator and freezer.
o Daily clean and organize walk-in cooler.
o Daily clean and sanitize all trash barrels.
o Bend and stoop to lift and move boxes and to sweep and mop.
o Occasionally lift and move 55-pound boxes to clean floor beneath them.
o Repetitively lift up to 3 pounds overhead to spit chicken.

1. I have either read or been read the general requirements and the job description that pertains to the position for which I am being considered. I fully understand and agree to demonstrate the personal qualities and to perform the job responsibilities and physical requirements outlined in this description as indicated by my signature and date below.
By checking this box you acknowledge that you have read and fully understand the above notice.

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